Refund and Return Policy

🔁 Nirvana Fresh Refund Policy

At Nirvana Fresh, your satisfaction is important to us. As we deal in perishable and organic products such as dried oyster mushrooms, dried vegetables, and organic fertilizers, we follow a strict no return policy. Please read our refund policy carefully before placing an order.

🚫 No Returns

Due to the nature of our products, we do not accept returns on any items once delivered. This policy helps us maintain product quality, freshness, and hygiene for all our customers.

💸 Refund Eligibility

Refunds are only applicable in the following cases:

Order Not Delivered:
If your order is not delivered within the specified shipping timeframe (7–12 business days) due to shipping errors or issues from our end.
Order Cancellation:
If your order is canceled before it is shipped, a full refund will be issued.

Important: Once the order has been shipped, cancellations are no longer possible.

📦 Damaged Products

We take great care in packing and shipping your order. However, we do not issue refunds for damaged products, as we cannot control handling by third-party shipping services once the product leaves our facility.

If your order arrives in poor condition, you may still contact us to report the issue, and we’ll do our best to assist or investigate the matter with the courier.

💳 Refund Process

If your order qualifies for a refund:

Refunds will be credited back to the original payment method. Refunds will be credited back to the original payment method in 7 business days

📬 Contact Us

If you have any questions or believe your order is eligible for a refund, please reach out with your order number and details:

📧 Email: [nirvanafresh2020@gmail.com]
📞 Phone: [8779366055]
🌐 Website: [nirvanafresh.in]

Thank you for choosing Nirvana Fresh. We appreciate your understanding and support as we continue delivering high-quality, natural products to your doorstep.